When you are sick or injured abroad, it can be difficult to know what to do first.

The most important question is: is this an emergency?

Health4Travel helps travellers find and book non-emergency outpatient care abroad. It is not an emergency service.

When to call emergency services

Call local emergency services immediately if there is risk of serious harm.

Examples include:

  • chest pain
  • difficulty breathing
  • severe allergic reaction
  • severe bleeding
  • serious accident
  • stroke symptoms
  • loss of consciousness
  • severe head injury
  • immediate danger

If you are unsure and symptoms feel serious, call emergency services.

In many countries, the emergency number is 112. In some countries, other numbers apply.

You can check emergency numbers by country on Health4Travel's emergency numbers page.

When Health4Travel can help

Health4Travel can help with non-emergency medical needs such as:

  • doctor appointments
  • dentist appointments
  • telehealth consultations
  • prescription support
  • minor illness
  • travel-related stomach problems
  • fever or infection that is not life-threatening
  • minor injuries
  • follow-up care
  • insurance documentation after a visit

What is outpatient care?

Outpatient care means you do not need to stay overnight in a hospital.

Examples:

  • GP / doctor consultation
  • dentist visit
  • physiotherapy
  • specialist appointment
  • telehealth
  • prescription consultation
  • follow-up visit

Clinic, telehealth or emergency department?

Emergency services

Use for life-threatening or serious situations.

Clinic / doctor appointment

Use for medical issues that need a doctor but are not immediately life-threatening.

Telehealth

Useful for suitable medical questions, advice, prescription support or follow-up, depending on country and provider.

Pharmacy

Useful for minor issues, over-the-counter medicine and basic advice, depending on local rules.

How Health4Travel helps

Health4Travel helps travellers:

  • search for trusted providers abroad
  • book appointments
  • see pricing where available
  • receive confirmation by email
  • get documentation for insurance where applicable

Need medical help abroad, but not an emergency?

Find trusted outpatient care abroad and book through Health4Travel.

Find and book care

FAQ

Is Health4Travel an emergency service?
No. Health4Travel is not an emergency service.
What number should I call in Europe?
112 is the general emergency number across the EU and many European countries.
When should I use telehealth?
Telehealth may be suitable for non-emergency advice, prescription support or follow-up care.
What if I am unsure whether it is an emergency?
If symptoms are severe or you are worried about immediate danger, call local emergency services.